We are committed to supporting the health, safety and welfare of all our staff and clients at all times. We understand the concern many of our clients will be experiencing in light of the current outbreak of the novel coronavirus. Whilst we do not wish to add to these concerns, we wish to reassure all those involved with our business that we have considered the potential impacts on our operations.
To protect everyone, we have instructed our staff to follow the latest advice from public health authorities in their areas of operation and to avoid contact with any symptomatic individuals. We have also asked them to take reasonable measures to avoid transmission by regularly washing hands and disinfecting commonly used equipment. We will keep this guidance under regular review as the situation develops.
To assist us in protecting everyone, we ask that you contact us to make additional arrangements for any site visit or survey if:
  • You, or anyone normally resident in your property, has a high temperature or new persistent cough within 14 days prior to the scheduled visit.
  • You, or anyone normally resident in your property, has been instructed to self-isolate.
  • You, or anyone normally resident in your property, consider yourselves to be at high risk of infection.
In most cases we will rearrange a more suitable appointment to complete the visit/survey however we will always work with you to find the most appropriate solution in your circumstances.
Thank you for your co-operation.